Family cruise trip cancelled without notice; commission orders Rs 54K payout
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A family's dream cruise was abruptly canceled without warning, leaving them in distress. The District Consumer Disputes Redressal Commission in Kerala found both the holiday company and cruise operator at fault. Despite repeated attempts to secure a refund after the cancellation, the complainant was denied compensation. The commission mandated a refund along with additional compensation for the trouble caused, allowing one month for compliance before penalties escalate.
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Kerala man gets Rs 54,500 payout afterFamily cruise trip cancelled withoutnoticenotice; commission orders Rs 54K payoutSee versions and fingerprints
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FamilyKerala man gets Rs 54,500 payout after cruisetripcancelled withoutnotice; commission orders Rs 54K payoutnoticeSee versions and fingerprints
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- Source
- https://timesofindia.indiatimes.com/legal/news/after-paying-rs-29500-for-a-family-cruise-a-kerala-sbi-manager-travelled-from-thiruvananthapuram-to-kochi-only-to-find-the-trip-cancelled-without-notice-consumer-commission-orders-rs-54500-payout-plus-interest/articleshow/135067429.cms
- Published
- 20/10/2026 10:05 UTC
- Captured
- 20/10/2026 11:56 UTC
- Changes detected
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